Operations Management 3 Credit Equivalent

In this project, students first apply tools and techniques of operations management, such as facility layout, total quality management, forecasting, scheduling, and inventory management, to improve the efficiency of business operations. Then students evaluate the gap between expected and actual performance levels using the gap analysis technique. Students also will be able to identify the resources needed to solve business problems and decide how to approach operations issues under resource constraints.

Required text: Jacobs, R. F. and R. B. Chase. Operations & supply chain management. New York, NY: McGraw-Hill/Irwin. Recent editions of the textbook (11th, 12th, 13th, or 14th) are recommended.

• Outline tools and techniques to improve organizational efficiency and effectiveness.
• Assess the effectiveness of an improvement plan.
• Prioritize improvement needs with the goal of maximizing customer value.

Prerequisites:

• BST 305: Business Analytics II

  BST 305: Business Analytics II

  In this project, students will be performing data analysis through a series of directed questions. They will apply various Regression and ANOVA techniques. Based on statistical results, students are expected to thoroughly analyze a given situation and write supported conclusions. Students should provide convincing, logical reasoning to explain any contradiction observed and are encouraged to perform additional research to support their reasoning. They will write a professional executive report describing their data analysis procedure and conclusions.

  Required text: Anderson, David R., Dennis J. Sweeney, and Thomas A. Williams, Statistics for Business and Economics, 11th Edition (older or newer versions are also fine). ISBN: 978-0324783247

  • Identify and apply the appropriate ANOVA test for business decision making.
  • Develop a regression model and predict the dependent variable.

In this project, students play the role of an internal business consultant charged with the task to locate areas to improve operations productivity in a business of their choosing. They identify an area to investigate, develop an improvement plan for this area, and describe expected business performance improvement resulting from implementing the plan. In completing the project, students use their professional experience and discuss key competitive priorities defined by operations that affect business performance in the market. They evaluate the extent of organizational support for these priorities and suggest appropriate corrective measures.

Required text: Jacobs, R. F. and R. B.Chase. Operations & supply chain management. New York, NY: McGraw-Hill/Irwin. Recent editions of the textbook (11th, 12th, 13th, or 14th) are recommended.

• Articulate strategic role of operations in the business context.
• Formulate a communication plan to convey operations improvement targets.

Prerequisites:

• OM 300: Evaluating Competitive Priorities in Operations Management

  OM 300: Evaluating Competitive Priorities in Operations Management

  In this project, students first apply tools and techniques of operations management, such as facility layout, total quality management, forecasting, scheduling, and inventory management, to improve the efficiency of business operations. Then students evaluate the gap between expected and actual performance levels using the gap analysis technique. Students also will be able to identify the resources needed to solve business problems and decide how to approach operations issues under resource constraints.

  Required text: Jacobs, R. F. and R. B. Chase. Operations & supply chain management. New York, NY: McGraw-Hill/Irwin. Recent editions of the textbook (11th, 12th, 13th, or 14th) are recommended.

  • Outline tools and techniques to improve organizational efficiency and effectiveness.
  • Assess the effectiveness of an improvement plan.
  • Prioritize improvement needs with the goal of maximizing customer value.