Demonstrate knowledge of qualitative and quantitative decision support tools and techniques for management decision making in operations.
|BAOS 320x||Evaluating Competitive Priorities in Operations Management||
Students first apply tools and techniques of operations management, such as facility layout, total quality management, forecasting, scheduling, and inventory management, to improve the efficiency of business operations. Then students evaluate the gap between expected and actual performance levels using the gap analysis technique. Students also will be able to identify the resources needed to solve business problems and decide how to approach operations issues under resource constraints.
Required text: Jacobs, R. F. and R. B. Chase. Operations & supply chain management. New York, NY: McGraw-Hill/Irwin. Recent editions of the textbook (11th, 12th, 13th, or 14th) are recommended.
|BAOS 321x||Improving Productivity in Operations||
Students play the role of an internal business consultant charged with the task to locate areas to improve operations productivity in a business of their choosing. They identify an area to investigate, develop an improvement plan for this area, and describe expected business performance improvement resulting from implementing the plan. In completing the project, students use their professional experience and discuss key competitive priorities defined by operations that affect business performance in the market. They evaluate the extent of organizational support for these priorities and suggest appropriate corrective measures.
Required text: Jacobs, R. F. and R. B.Chase. Operations & supply chain management. New York, NY: McGraw-Hill/Irwin. Recent editions of the textbook (11th, 12th, 13th, or 14th) are recommended.