Demonstrate knowledge of qualitative and quantitative decision support tools and techniques for management decision making in operations.
| Number | Title | Description | Credit(s) |
|---|---|---|---|
| BAOS 320x | Evaluating Competitive Priorities in Operations Management |
Students examine operations management tools for improving efficiency, quality, and customer value. Topics include process and facility design, forecasting, scheduling, inventory management, and continuous improvement. Students assess gaps between expected and actual performance, prioritize improvement opportunities, and recommend practical solutions within organizational resource constraints. Prerequisites |
1 |
| BAOS 321x | Improving Productivity in Operations |
This course focuses on identifying and improving operational productivity. Students examine competitive priorities, process performance, organizational resources, and the strategic role of operations. Acting as internal consultants, students analyze an operational challenge, develop an improvement plan, assess organizational support, and communicate anticipated performance gains. Prerequisites |
2 |