Payments & Refunds

The due date for tuition, fees, and any applicable Flex Check-Ins (FCI) for all UW Flexible Option programs* is due 11:59 p.m. Central Time of 10^th day of the first month of each new subscription period (e.g., January 11 by 11:59 p.m. for a January subscription period).  All financial obligations must be paid by the end of the 10^th day (e.g., January 11 by 11:59 p.m.) to avoid cancellation of registration.  Students receiving financial aid are responsible for any tuition balance which exceeds their financial aid; any outstanding account balance must be received by the 10^th day of the first month of your subscription period. If you fail to pay your account balance by the due date, you will be administratively withdrawn from your coursework, assessed a $50 fee, and will have to defer to another subscription period to resume your studies.

For information on how to access your bill and make a payment, click on your home institution below.

UW-Milwaukee

UW-Parkside

*For the Substance Use Disorders Counselor certificate program, payment is due upon registration.

Students who withdraw from a UW Flexible Option program* prior to or within ten days of the start of the subscription period are refunded all (100%) tuition. Students who withdraw between the 11th and 20th day of the subscription period are eligible for a 50% tuition refund. Students who withdraw on or after the 21st day of the subscription period are not eligible for a tuition refund.

For information on how to access your bill and make a payment, click on your home institution below.

UW-Milwaukee

UW-Parkside

After the 11th day of the subscription period, students enrolled in an All-You-Can-Learn subscription who withdraw, or are withdrawn, from one or more competency sets resulting in the student being enrolled in only one competency set, will remain in the All-You-Can-Learn subscription level and will not be eligible for a refund.  Because impacted students will remain All-You-Can-Learn students, they may add additional competency sets throughout their subscription period.  Note:  A student may not re-register for the same competency set(s) from which he or she was administratively withdrawn until the next subscription period.

The non-credit Substance Use Disorders Counselor Certificate program follows a different refund policy.  Please visit the Substance Use Disorders Program policies web page for more information.